Software Maintenance and Support

A mediation solution, far from being static, evolves with the passage of time. Both the system and deployment environment go through periodic transitions as new end-user requirements rise and required to be taken into consideration. To deal with such issues on regular base, Web Planet offers an efficient and proactive maintenance and support service both o long-term and short-term tenure. We know and fully understand any business maintenance and support requirements.

Web Planet maintenance and support services in India offer the partners and customers with an easy access to software updates, expert advice and timely problem resolution. We provide a wide range of support and maintenances services ranging from premium solution support to maintenance services and basic web only support services. We provide 24/7 customer service to our clients. These support offerings are formulated to suit the expectations and requirements of our various valuable partners and customers.

Dedicated maintenance and support teams

Webplanet is backed up by a strong workforce of highly qualified and proficient developers with decade-long technology expertise and domain acumen. Customers can augment their in-house capabilities to build the most professional, robust and highly scalable MAINTENANCE AND SUPPORT solutions in a cost-effective manner. We typically assign a team of 3-4 dedicated MAINTENANCE AND SUPPORT developers to ensure an accelerated speed of development, keeping up with the individual project goals. We offer 100% functional and dynamic core MAINTENANCE AND SUPPORT development and MAINTENANCE AND SUPPORT web application development services, fully aligned with your project objectives.

Platform maintenance and support

Our services include:

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Service Level Agreements
Knowledge-database
Knowledge database
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Maintenance releases
Helpdesk
Helpdesk
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Problem reporting and resolution
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Release updates
Solution maintenance

Assist during Performance optimizations.

Use our subject matter experts to test an implementation

We help you verify and test your configuration

We offer Infrastructure Recommendations